DELIVERY POLICY

Relax and allow us to take care of things for you. Our courier department  whom have been selected to carry out deliveries are both courteous and professional. They will deliver your goods to your home or to the address of your choice.

 

They will even put your goods into the room of your choice for you. The online FREE Delivery applies to purchases made ONLINE ONLY within 25km radius of our store. All deliveries, to any addresses within Gauteng are chargeable at R350. We strive to arrange same day delivery for all online purchases, if any delays occurs during the delivery process we will surely inform you. (If item is out of stock order will take between 7 to 10 Days)

RETURNS POLICY

1.You may Return or exchange goods to Bedcity & more within 7 days of purchase if unsatitisfactory with goods or Quality;  If goods were delivered damaged, goods delivered is not the same as the ones purchased or on displayed. 3 Months Laybuy available @ 0% interest. Goods will only be released once full balance is paid. No exchanges or returns on Pillows and Mattress protectors.

2. You may cancel your order if you have not received your delivery as promised, 1 - 5 Days if item is in stock, 7-10 days if item is out of stock at no extra fee.   

3. A salesman will contact you within hours of receiving your order online Monday to Friday 09:00 -17:30, to arrange delivery or pick up.  

4.If the Goods purchased are defective, are not of Quality ; can not be used and is not durable for a reasonable period of time; Then the goods may be returned to Bed City & More.

5. Bed City & More will refund you the full amount price paid for the goods if the goods are Returned in Original unopenned packaging;  

6. If the goods are returned in their original condition and Repackaged in their original packaging/ we may charge you a reasonable amount for 

  • Use of the goods during the time they were used;
  • Necessary restoration costs to render the goods fit for re stocking.